
The Scotsman newspaper carried an article the other day on communications in business. It said,
"....good communication is more important than ever.
While corporate communications was once seen as a post-strategy delivery of information process, best practice communication is now firmly focused at the sharp end of business strategy development."
The above was written by a communications professional whose blushes I spare here because this wording seems laced with management speak. I can only imagine how any 'strategic target audience' a company has in mind would react to being an unwitting part of "a post-strategy delivery of information process." It sounds painful.
I assume it means something like: "the tail end of strategic communications" or "simple information delivery." But I'm not sure, and frankly,I don't care as I feel the will to love ebbing away...
But the article confirms a long-held suspicion that the word 'strategy' is a good "potential gobbledygook ahead warning signal." There are a few of them around and I'll no doubt return to the theme.
I also suspect that many people spray the word 'strategic' around with only a hazy notion of what their organisation's strategy actually is and how it differs from the vision, the mission and the goals, but that's another story.
Labels: clarity in business, clear communications, clear English, corporate communications, gobbledygook